No returns or exchanges.   

However,

I am happily here to answer all questions, provide additional photos or information prior to making your purchase.  Please contact me! 

After receipt, if you feel your pieces have been misrepresented contact me immediately.

I do my best to accurately depict and describe color. Variants may exist due to individual monitor settings and mind's-eye.

Great effort is given to producing quality and thoughtful workmanship.  Nevertheless, these are handmade items from irregularly shaped beads, and slight imperfections are possible.  

To ensure longevity, it is the wearer's responsibility to care for each piece as delicate jewelry.  Care instructions are included with every shipment, and listed here under Care...

Because your care is so important to keeping bead pieces in their best condition, I can guarantee my work for a short period of time.  Please contact me if you feel there has been a failure in workmanship.  Remedies will be offered on a case by case basis.